Shipping & Delivery

Shipping & Delivery - Bringing Your Ride to Your Doorstep

At My E Ride, we understand that receiving your electric vehicle promptly and in perfect condition is essential to your excitement and satisfaction. Our shipping and delivery process is designed to ensure a smooth and reliable experience, making your dream ride easily accessible.

Shipping Options

We offer a range of shipping options to accommodate your preferences and delivery needs:

  • Standard Shipping: Our standard shipping option delivers your order within the estimated timeframe, ensuring a cost-effective solution for most destinations.
  • Expedited Shipping: For those eager to get their hands on their electric vehicle sooner, we offer expedited shipping with reduced delivery times.

Estimated Delivery Time

Delivery times may vary depending on the destination and the product's availability. During the checkout process, you will be provided with an estimated delivery time based on your shipping address.

Order Tracking:

Once your order is confirmed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery and know when your ride will arrive.

Delivery Process

Preparation and Packaging: Our team takes great care to prepare your electric vehicle for safe transportation. Each product is carefully inspected, securely packaged, and protected to prevent any damage during transit.

  • Dispatch: Once your order is packed and ready, it will be dispatched for delivery. You will receive an email notification with your tracking details.
  • Safe and Timely Delivery: Our shipping partners are experienced and reliable, ensuring that your order is handled with care and delivered to your doorstep as scheduled.

Shipping Costs

My E Ride, offer FREE shipping Australia wide, for our range of E Bikes and E Scooters. Accessories however, incur a $22.00 flat rate postage and handling charge, even if bundled with an E Bike or E Scooter.

Address Information

Please ensure that your shipping address is accurate and up-to-date. We cannot be responsible for delays or non-delivery caused by incorrect or incomplete address information. We highly recommend to ship to a physical address, not a PO Box.

Contact Us

If you have any questions or need assistance with shipping and delivery, our dedicated customer support team is here to help. Feel free to reach out to us using the contact information provided on our website.

Embrace the Journey - Let My E Ride Bring Your Dream Electric Vehicle to Your Doorstep!